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Common Topics
Order Status
All orders ship free from the US. Orders placed before 2pm EST ship the same business day. Standard delivery takes 3–5 business days. You'll receive a tracking email as soon as your order ships.
Returns & Refunds
We offer a lifetime money-back guarantee. If Collar Dots don't work for you, email us for a full refund. No questions asked, no time limit. We'll process your refund within 2 business days.
Subscriptions
Manage your subscription anytime. You can pause, skip, change frequency, or cancel at no cost. Log in to your account or email us and we'll handle it for you.
Wholesale & Business Inquiries
Interested in stocking Collar Dots or ordering in bulk? Email us at support@collardots.com with details and we'll get back to you.
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