Shipping policy

1. Shipping Methods
We offer the following shipping method for your convenience:
* Standard Shipping


2. Shipping Rates
Shipping rates vary based on the shipping method, destination, and the total weight of
your order. You can view the exact shipping cost during the checkout process.


3. Order Processing Time
Orders are typically processed within 3 business days from the date of purchase.
Please note that order processing times may vary during peak seasons.


4. Estimated Delivery Times
Standard Shipping 3-10 business days
Please note that these are estimated delivery times, and actual delivery may vary based
on factors such as location, weather, and shipping carrier delays.


5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS (if
applicable). You can use this tracking number to monitor the status and location of your
package.


6. International Shipping
For international orders, please be aware of potential customs fees, taxes, or import
duties that may be imposed by your country's customs authorities. These charges are
the responsibility of the recipient.


7. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has
been lost or stolen, please contact the shipping carrier and your local authorities.


8. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address or delivery issue, we will
contact you to arrange for reshipment. Additional shipping fees may apply.


9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at
support@collardots.com.